Quality Center of Excellence for Mid-Market

Establish a mature QA foundation that scales with product and team complexity, enabling faster, safer releases and better process integration for mid-market companies.

Key Objectives

  • Scalability as teams and products grow
  • Process alignment across development lifecycle
  • Risk reduction with comprehensive testing
  • Faster, safer releases with continuous integration

Primary Stakeholders:

QA ManagersProduct OwnersDevOps LeadsEngineering HeadsBusiness Analysts

QCOE Pillars and Activities

Our framework consists of seven integrated pillars that create a comprehensive quality assurance ecosystem for enterprise applications.

Advanced Automation Factory

Objective:

Build scalable, maintainable test automation frameworks

Activities:

  • Develop reusable, modular automation libraries and components
  • Implement self-healing scripts to reduce maintenance overhead
  • Support data-driven and behavior-driven testing

Output:

Robust, scalable automation framework integrated into development cycles

QCOE Workflow Diagram

Our structured approach ensures quality at every stage of development, from initial business analysis to continuous improvement.

1

Business Workflow Mapping

Define critical business processes and QA needs

2

Automation Framework Setup

Implement scalable, modular test automation

3

Full-spectrum Test Coverage

Develop comprehensive test matrices across platforms

4

Performance & Security Shift-left

Integrate non-functional testing earlier

5

Real-world Readiness Testing

Validate with diverse environments and users

6

CI/CD Quality Gates + Dashboards

Automate quality controls and visibility

7

QA Metrics & Continuous Improvement

Track progress and refine processes

QCOE Deliverables

Our framework produces these tangible outputs to ensure comprehensive quality assurance coverage.

Custom Automation Framework + Self-healing Scripts

A tailored testing framework with intelligent test scripts that adapt to UI changes automatically, reducing maintenance overhead and ensuring reliable test execution.

QA Strategy Document + Business-aligned Blueprints

Comprehensive QA strategy documentation that maps testing activities to business processes, ensuring full coverage of critical workflows and user journeys.

Functional, UX, and Device Matrix Test Reports

Detailed reporting on application quality across functional requirements, user experience elements, and various devices/browsers combinations.

Load and Security Test Dashboards

Interactive dashboards that visualize performance metrics and security scan results, enabling teams to quickly identify and address non-functional issues.

QA Metrics Console and Quality Gate Reports

Centralized metrics platform tracking key quality indicators and reports on the success/failure of quality gates throughout the development lifecycle.

Recommended Tools Stack

Our framework leverages industry-leading tools in each category to provide a comprehensive testing ecosystem.

Test Automation

SeleniumCypressPlaywrightTestNGREST Assured

Performance Testing

JMeterk6LoadRunner

Security Testing

OWASP ZAPSonarQubeSnyk

CI/CD

JenkinsGitHub ActionsGitLab CI

Crowd Testing

TestlioApplauseUbertesters

Dashboards

GrafanaPower BIJira Dashboards

Success Metrics

These key performance indicators help measure the effectiveness of our QCOE implementation.

Release Defect Leakage

< 2%

Percentage of defects that escape to production

Automation ROI

> 80%

Reduction in regression testing time

Performance Regression

< 10%

Maximum allowed delta across builds

Security Vulnerability Closure

90%

Critical issues closed before UAT

QA Process Compliance

> 95%

Adherence to blueprint standards